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Longrichbar - Custom Beer Buckets & Promotion Gifts | One Stop POSM Solutions Supplier

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FAQ

Our Client Frequently Asked Questions

All your custom promotional products and bar supplies will be answered here. If you can't find the answer to your question below, please send an email to info@powerlonger.com and we'll be happy to assist you.

We can customize promotional products according to your requirements with low minimum order quantity. Please send us the product/design/size/color/quantity you are looking for and we will reply to you with a quotation and professional production suggestions for your reference. Welcome Feel free to call or email us.We look forward to working with you on your next promotional campaign!

longrichbar丨FAQ
1
What Is The MOQ For Your Wholesale Order?

Our MOQ is flexible and can be negotiated. We accept lower quantities for your trial order. Please feel free to tell us how many pieces you need, we will calculate the cost correspondingly, hoping you can place large orders after checking the quality of our products and know our service.

Any questions you can contact us, we will respond fast to your request.

2
If I Provide My Sketches/Design, Can You Sign An NDA With Me To Protect My Design?

Of course, we are professional in OEM/ODM projects and we protect all the designs of every client, we will sign NDA if needed to ensure that we won’t send your artwork to any other clients and won’t sell your OEM items to anyone else.

Any questions please send us your inquiry.

3
Can I Get Samples And How Long Is The Sample Lead Time?

Sure. We usually provide existing samples for free, but a little sample charge for custom designs. Samples charge is refundable when the order is up to a certain quantity.

We usually send samples by FEDEX, UPS, TNT, or DHL. If you have a carrier account, it will be fine to ship with your account, if not, you can pay the freight charge to our Paypal, we will ship with our account. It takes about 2-4 days to reach. If you want your own designs, it takes 5-7 days, subject to your designs whether they need a new printing design, etc.

4
What Format Of The File Do You Need If I Want My Own Design?

We have experienced design and technical team, Served over 200 brand clients worldwide.

If you want bulid your own design, So you can provide JPG, AI, cdr or PDF, etc. We will make 3D drawing for mold or printing screen for your final confirmation based on technique.

Any questions you can contact us, we will respond fast to your request.

5
What Is Your Payment Term And Shipping?

Our normal payment terms are 30% deposit after order signed, 70% against copy of B/L. We also accept bank cards, and Alibaba Trade Assurance orders are also welcome.

For shipping: Express, sea or air are all OK. We will suggest cost-effective delivery methods for your reference.

6
How Long Is The Production Lead Time?

The production lead time can vary based on several factors, including order size, customization level, and material used. Here’s a general overview:

Standard Orders:

Production Time: Typically 10 to 20 days.

Details: This is for orders with standard designs and no or minimal customization.

Custom Orders:

Production Time: Generally 20 to 30 days. Details: This includes time for custom designs, branding, and any special features. The timeline may vary depending on the complexity of the design and the level of customization required.

Large Orders:

Production Time: Can extend up to 40 days or more.

Details: For very large quantities, production time may be longer to ensure quality and meet demand.

Additional Considerations:

Sample Production: If you request samples before placing a full order, this can add an additional 7 to 14 days.

Shipping Time: Lead times do not include shipping, so be sure to factor in transit time based on your location.

For the most accurate lead time for your specific order, please contact us with details about your requirements. We will provide a precise timeline based on your order’s specifics.

7
What Certification Do You Have?

We can provide LFGB, REACH, FDA, BPA, and other related certificates or testing reports. TCCC audit, SEDEX 4-Pillar audit, BSCI audit, ISO9001 and so on.

For more product inspection report certificates, we have conducted tests based on large orders, contact us and will send you to learn more.

8
How To Place An Order For Promotional Products With Us?

Send an inquiry via our website or contact us by email to initiate the ordering process. Our response team is ready to assist you and provide prompt responses to any questions.


9
Does Your Material Have Environmental Standards?
We prioritize environmental responsibility and are committed to providing products that meet strict international standards. Our materials are rigorously tested and certified to ensure they meet the highest quality and safety requirements.
Just leave your email or phone number in the contact form so we can send you a free quote for our wide range of designs!
(Contact us to get: samples and promotional prices for bulk orders sent to you immediately.
Videos/product photos of hot-selling items will also be shared with you.)
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Looking for a trusted brand partner?

Contact us today.

CONTACT US
Add: Guangdong Foshan Nanhai Room 603-1, Building 4, Tianan Nanhai Digital New Town, No. 1 Jianping Road, Guicheng Street 

Contact person: Benny Hu
Tel.: +86-13927743836
WhatsApp: +86-13927743836
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